President Zingg introduced the University Diversity Council in fall 2014 to foster a more inclusive learning community on campus.

The council’s mission is to support the University’s Diversity Action Plan, which is designed to

• provide University access and supportive services for underrepresented student groups
• develop policies and programs to create an inclusive campus culture
• increase and enhance diversity in faculty, staff, and administration
• ensure all elements of the University promote social, cultural, and intellectual diversity.

The council consists of students, staff, and faculty who work toward these goals. Frank Li, director of the Office of International Education, serves on the council and describes it as a group advocating for total inclusivity.

"One key thing we are trying to do is be inclusive of everybody,” Li said. “It’s not singling out the nonwhite, it’s trying to be inclusive in the real sense of the term.”

“One key thing we are trying to do is be inclusive of everybody,” Li said. “It’s not singling out the nonwhite, it’s trying to be inclusive in the real sense of the term.”

In its efforts to support diversity, the council recognizes that campus culture has a significant impact on new policies and programs. Paula Selvester, council member and academic senate chair, explains that it is important to encourage conversations about growing diversity at CSU, Chico.

“We want to be able to help people work through cultural change,” Selvester said. “It’s important for faculty and staff especially to be aware and respectful of our inclusion efforts.”

Twice each month, the council meets to plan and execute ongoing projects that contribute to diversity and inclusion. Current priorities of the University Diversity Council include

• Diversity Action Plan stewardship
• Hispanic Serving Institution (HSI) status considerations
• Campus climate consideration
• Closing the achievement gap
• Adding diversity as a seventh priority to the University’s Strategic Plan
• Increasing workforce diversity
• Developing an annual report scorecard

Many of these efforts are in a planning stage, and the council will continue to develop these priorities in the next year. Tray Robinson, director of the Office of Diversity & Inclusion, is an executive council member and he will continue to advance the council’s efforts next year.

“I think our campus will be proud of the progress we are making with the priorities,” Robinson said. “We are excited about what’s in store for our Chico State campus community surrounding diversity initiatives and efforts.”

For more information about the council and its current priorities, please visit our website.

Conversations about diversity generally focus on race, age, gender identity, religion, and socioeconomic status. CSU, Chico students and faculty, however, are reaching into equally important areas of diversity that typically receive less attention.

Size diversity, the idea that there is no one size to be healthy, is a topic that the University promotes through multiple programs, including the student club Embodied and an annual awareness event, Love Every Body Week, which was held in March.

Michelle Morris, a professor of nutrition, faculty diversity officer and adviser for the student club Embodied, is a lead organizer of Love Every Body Week. She has been on the CSU, Chico campus for 15 years, and has been involved with the week, or its various forms, for over a decade.

The week originally began as an event working in conjunction with National Eating Disorders Week, but the scope of the event has changed to address issues beyond eating disorders.

“Every year we refine the week and its events, and we focus on the underlying cultural issues of body acceptance,” Morris said.

This year, the events included:

• Tabling at Trinity Commons to raise awareness of the resources available to students who battle issues with body image


• Keynote speaker, Connie Sobczak, who spoke about how to love your own body and quiet your self-criticism


• Viewing and discussion of "America the Beautiful," a film that questions the commercial aspect of beauty standards and who is profiting from the sale of this beauty standard


• A recovery panel of individuals who are overcoming or have overcome eating disorders.

“The recovery panel is our chance to hear the voices from those recovering from eating disorders,” Morris said. “Those can be quite emotional and they can be stories of sorrow, but they are also stories of joy, hope, and recovery.”

Love Every Body Week is a product of the collaboration among many campus-affiliated organizations, including Student Health Services, the Counseling Center, the CCLC, the WREC, the College of Natural Sciences, the Department of Nutrition and Food Science, and Embodied.

“All of these organizations are a huge support for the week,” Morris said. “I help to organize it and bring all of the players together.”

The WREC participated in the week by writing positive messages on the mirrors and replacing weigh scales with “yay scales.” Nicole Barger, a senior communication sciences and disorders student, found the messages inspirational.

“Mirrors can be our own enemies sometimes,” she said. “When we look in the mirror we choose to see our imperfections rather than our unique beauty, and I love how the quotes were about loving ourselves and accepting our imperfections.”

The week is hosted by Embodied, which aims to spread awareness and acceptance of health at every size.

Crystal Vasquez, currently pursuing a master’s degree in nutrition education, founded Embodied in the fall of 2013 as a way to spread awareness of size diversity.

“You can’t look at somebody and tell if they’re healthy or not,” Vasquez said. “We really want to get that message out that your body size does not matter. You can be healthy with whatever body you have, and you should not be shamed into thinking there is something wrong with your body.”

The University is also engaging in efforts to promote size diversity in the classroom, such as providing sturdy, armless chairs that can accommodate all students. Morris has been a part of these conversations and is working to spread awareness throughout the campus faculty.

“The best learning environments are where you feel comfortable, and where you can authentically be yourself,” Morris said. “It’s about being mindful that people are unique and each person needs unique things. One size truly does not fit all.”

CSU, Chico has a long and proud history of serving student veterans, dating back as far as World War II, and its efforts continue to thrive today.

Student veterans are their own diverse culture on campus and represent all genders, ages, ethnicities, and marital statuses. Larry Langwell, veteran coordinator of the Office of Veterans’ Affairs, attributes the tight-knit culture to their shared identity and value, as well as the experiences they had while in the service.

“They’re just like everybody else,” he said. “You can’t spot them in classroom, which is good because they don’t want to be identified or labeled. They just want to fold back into the regular civilian society.”

The office serves roughly 600 students every semester, according to Langwell, half of which are dependents of veterans, and the other half are veterans themselves. The Office of Veterans’ Affairs, with the help of the University, helps these students transition back into civilian life and successfully earn their college degree.

Veterans’ Village

The University’s efforts to serve student veterans started after World War II, when men flocked to college campuses to finish their education with the help of their GI bills. Due to this influx of veterans, enrollment at CSU, Chico increased 38 percent from 1945 to 1946.

Many of these men were married with small children, and struggled to find affordable housing near campus. Those who did find housing often had to share with multiple families, sacrificing their privacy and room for their families to grow.

To do its part for these students, the University began construction of Veterans’ Village, military-surplus housing available for student veterans and their families. These units were built on Legion Avenue where Whitney, Tehama, and Plumas halls now stand.

US Navy veteran Gil Houston and his wife, Donna, along with their two daughters, were some of the last residents to live in Veterans’ Village before it was torn down to make room for Plumas Hall.

Houston and his family lived in a small apartment in Veterans’ Village from 1966 to 1969, and although space was limited, they were grateful for the affordable rent and outside area for the kids to play.

“It was very inexpensive to live there,” Houston said. “I think we paid a third of what a normal apartment would cost us, and all the utilities were paid for. It was nice to not have to worry about making rent.”

University Efforts Today

By 1970, nothing of Veterans’ Village remained, but the University continued to take strides to better serve student veterans, and its efforts haven’t gone unnoticed.

CSU, Chico was recognized by four separate publications over the past five years for being one of the nation’s top military-friendly campuses.

Langwell credits this success to a great campus support system and the University’s continuing efforts toward serving veterans. The Student Veteran Organization, established in 1967, is one of the oldest in the nation, and the Veteran Educational Support Team, commonly referred to as VEST, is a unique program that ensures there is someone in every office on campus that keeps student veterans in mind when tailoring programs and services.

Through these programs, student veterans are granted priority registration, academic credit for military service, access to counseling and wellness centers, the opportunity to meet with other student veterans who may be facing similar issues, and, above all, a welcoming place to go if they need support.

Christopher Maul, president of the Student Veteran Organization, works with the VEST and the Office of Veterans’ Affairs to bring the same supportive environment to campus that students had while in the military.

His current mission is to obtain a larger and more inclusive space for the Student Veteran Center, an exclusive space for student veterans to study, relax, or just swap stories. The center provides the environment Maul has in mind, but is not currently inclusive to students with major disabilities.

“A lot of the veterans are overloaded, trying to keep up with school while also facing obstacles that they are trying to overcome,” Maul said. “We try to really think about the different disabilities that veterans may have during transition, and how we can make it easier because it’s hard enough as it is.”

Maul, a veteran of the US Army, does his best to be an advocate for veterans all over the campus. His goal is to make CSU, Chico the leader in providing services for veterans and to be able to provide students with the proper tools and services to reach graduation.

At a superficial glance, Donna Smith is just like any other Chico citizen. The mother of three enjoys knitting baby hats for her first grandson, watching the Hallmark Channel and independent films, baking, camping, and riding motorcycles.

During the fall 2015 semester, Smith joined CSU, Chico’s Office of Diversity and Inclusion as its new office coordinator. She also works as support staff for the University Diversity Council, which advances the priorities outlined in the CSU, Chico 2011–2016 Diversity Action Plan.

But the University did not simply hire a new employee; the University gained a truly inspiring advocate for diversity, whose background embodies what CSU, Chico stands for.

Fitting the Mold

Smith was born in Las Vegas, Nevada, and then lived in Vacaville, California for 23 years. At 20, she was stationed at the Travis Air Force Base, where she remained closeted.

“I had this idea that I had to fit this mold,” Smith said. “I’ve known I was gay since I was 14, but I tried to fit into these heteronormative boxes. That’s why I went into the military. I had to sign all of these waivers saying I was not gay.”

In the military, Smith got along with many of the guys because she liked to do things that were considered masculine. Smith never really wanted to date men, but she did want to become a mother. While in the military, she became pregnant with the first of her three children, and she married the father.

Breaking Through

In 2008, at the age of 40, Smith found the strength to become open about her sexuality. At the time, Smith was a student at UC Davis. She was also working as an advisor for the UC Davis School of Veterinary Medicine Admissions Office.

“I was living in Vacaville and going to school and working in Davis,” Smith said. “It was a really difficult time, because I had just come out and then lost a lot of people that I thought were my friends.”

Because Smith traveled between locations, it was difficult to find a stable group of people who accepted her. In her search for friends, she began dating a woman who was living in Chico.

"Diversity means accepting everyone’s differences and celebrating them, instead of making people fit in a box.”

Finding Acceptance

Smith moved to Chico four years after coming out to be with her partner at the time. While pursuing her degree, Smith had the chance to connect with the Chico community through several internships.

One of these internships was with the Stonewall Alliance Center. The center became a strong support group for Smith and allowed her to make friends in the Chico community. During her work at Stonewall, she met Tray Robinson, director of University Diversity Programs and Inclusion at CSU, Chico, who was on the board at the time.

“I met Donna at a gathering in the community and started having more interactions with her at that particular point,” said Robinson. “As I got to know more about her, I realized how involved and engaged she was with the community.”

When a position opened at the Office of Diversity and Inclusion, Smith expressed interest and applied.

“Diversity is so broad, of course, and it’s overwhelming because there is a lot to learn,” Robinson said. “But Donna really jumped in boots on the ground, and she’s been doing great.”

Spreading Awareness

Smith feels right at home at CSU, Chico.

“There are so many people — staff, faculty, chairs, President Zingg — that are so dedicated to making sure we have an accepting school,” she said. “And I think that truly is a gift.”

This powerhouse of passionate advocates for acceptance reinforces the University’s mission to support the diversity of the campus.

“Diversity means accepting everyone’s differences and celebrating them, instead of making people fit in a box,” Smith said.

To further support this mission, Smith would eventually like to teach a course on multicultural and gender studies.

“You go into a course thinking you believe one thing, and you come out richer by being exposed to these different ideas,” she said. “Whether or not you believe in what is being said, you still get into other people’s perspectives, and that is what is so valuable.”

Before teaching, though, Smith plans to apply for the interdisciplinary master’s degree program in diversity and equity in higher education.

And, in the meantime, Smith will continue exploring the Chico area and catch the newest movie on the Hallmark Channel.

Jordan Walsh has an intelligent mind, one that is filled with determination and battles she probably never expected to wage. A powerful voice in student union. Her exuberance offers a powerful and necessary voice for change in the student union.

Decked in a plum leather jacket and clean pixie haircut, she is sitting on the black Victorian bench centered across Kendall Hall.

“Students are the biggest part of why I do what I do,” Walsh said. “I think it’s really important that all students feel welcome and safe on campus and that they feel their needs are being met.”

While striving for a more diverse campus, she is currently a double major in psychology, and multicultural and gender studies. In addition to her already strenuous schedule she is an academic adviser and the commissioner of diversity affairs.

For Walsh, the students are the core of California State University, Chico. They serve as hope for a better tomorrow and they fuel her passion for social justice.

Growing up in Valencia, California, best known as the roller coaster capital for its Six Flags Magic Mountain theme park, Jordan is the youngest of three sisters and began her journey at CSU, Chico as a cross-country and track member.

Walsh’s interest in working toward acceptance of people who come from diverse backgrounds is something that is very dear to her heart.

“It’s vital to the survival and the success of this campus, because if we are only serving the majority of the students we’re not doing what we are supposed to be doing as a campus,” Walsh said.

Although she has noticed improvement, she believes there are still significant advancements needed before the campus reflects the university’s commitment to diversity.

Coming from a half white and half Mexican background, Walsh has had to overcome personal obstacles that have contributed to her growth.

Such is also the case with people who identify as queer. Being Mexican and queer comes with an abundance of challenges. Identifying with anything outside of heterosexual and binary gender norms remains a taboo in the Latin culture.

Walsh does not let labels define her. She does, however, use her experience as a learning tool for working toward self-acceptance.

Although Walsh has the complete support of her family, she is fully aware that this may be too difficult of a concept for them to understand.

“Even though my family is very accepting and try to be as understanding as possible, they are kind of to the point where they don’t get it,” Walsh said. “One of the hardest parts was just accepting that my family is not necessarily going to be able to understand because of their limited abilities and their education.”

Now, well-adjusted on campus life, she has become a voice for the CSU, Chico students. With graduation approaching, plans to attend graduate school for a master’s degree in higher education and student affairs are in the works, hopefully leading her toward her main goal, which is to advocate for underrepresented students on college campuses.

“I’ve grown so much the past four years that after a while I see myself growing in other places,” Walsh said. “I do hope that in the future the campus is more prepared and more equipped to serve students from unique backgrounds.”

In terms of improving diversity, Walsh has emerged at the top of the heap, which will be a nice farewell ending to her final semester.

"I do hope that in the future the campus is more prepared and more equipped to serve students from unique backgrounds."

Calling Mario Morales a highly motivated man does not seem to do him justice. Graduating this spring from California State University, Chico, he has the skills to excel and a hungry motivation to succeed. However the road to Morales’ future was no easy build.

The Sacramento native comes through the door looking and sounding like he's had quite the morning. However, there is an elegance to his focus as we walk into his office space.

The civil engineer major is currently en route to becoming the first member of his family to graduate college with a bachelor’s degree, a milestone for him and one that would make his father very proud.

“My father didn’t finish high school and my mother was never really there, so he had to strived to give me a life better than he had,” Morales explained.

Morales, who is half Guamanian and half Mexican, is emblematic of a new generation of college students who come from working-class families that distance themselves from old tradition.

His father placed an emphasis on higher education rather than having his children maintain a working-class status.

“My family is extremely supportive, my grandmother has been there through most of it,” Morales said. “Seeing as I am on financial aid, I can’t afford a lot so she has helped me get through it.”

Originally planning to join the Air Force, college was to take a backseat on his journey. Luckily, with encouragement from both his high school advisor and his girlfriend, a leap of faith motivated him to apply to various universities, including Chico State.

After accepting his admission to Chico State, Morales soon discovered the tribulations that come with the high school-to-college transition.

“I grew up in a high school where it was predominantly Latino and African-American so coming here was a big culture shock,” Morales said.

It was a slow adjustment and one that Morales would need time to digest. Unfortunately the death of his beloved father occurred during his freshman year.

“It was really a choice between taking time off or continuing my education,” Morales explained. “I knew that it wasn’t something my father would want and also not something I wanted to do because if I did take the time off, I would not have came back.”

As time progressed, Morales would find comfort in programs such as the Cross Cultural Leadership Center. His work at the center caught the eye of Tray Robinson, the director of Diversity and Inclusion, who offered him employment at the Office of Diversity and Inclusion.

Morales now finds himself at peace on campus, a place where he learned a sense of belonging and the skills to prepare him for future endeavors.

Morales is currently involved in the American Society of Civil Engineers and the Filipino American Student Organization.

Chico State has allowed him to experience and connect with people whose backgrounds are different than his own. With the help of various diversity resources, Morales has learned that everyone has a different story to tell.

“For me, it’s an opportunity to get to know someone on a deeper level than just surface,” Morales explained. “I enjoy hearing people’s stories and listening to what they’ve gone through to make them the person they are today.”

With a desire to venture into structural engineering, Morales plans to relocate to Washington after graduation.

“I just like how building works,” Morales explained. “Sometimes when I walk into a building you can see the framework so I sit there and analyze it.”

Morales’ determination proves that he will have no problem crossing that bridge as he builds his pathway toward a bright future.

“My father didn’t finish high school and my mother was never really there, so he had to strived to give me a life better than he had,” Morales explained.

Being a student athlete encompasses an inner struggle that is filled with high pressures and tremendous expectations. It is a role that Mike Rosaroso has been playing for five years.

“Not every person has the opportunity to go to college and play a sport,” said Rosaroso. “It’s a difficult task to manage classes, travel, and still balance my grades at the same time.”

As difficult as it may be at times, playing college basketball is also a rewarding experience and a privilege that Rosaroso is grateful for.

Rosaroso’s selflessness and positive attitude brings up team morale, and it is one that CSU, Chico Basketball Coach Greg Clink has appreciated over the past four years.

“He doesn't care about his stats, he doesn't care about how many points he scores, he just cares about winning and making his teammates better, and he does this on a daily basis,” Clink said. “When you have guys like him, you can't help but be good.”

Early last year, the CSU, Chico basketball team soared to a new level by competing in the National Collegiate Athletic Association Division II Elite Eight.

It was the first time in the program’s 99-year history, and Rosaroso provided help by scoring three 3-pointers during the NCAA West Region Championship win over California State University, Stanislaus.

For Rosaroso, basketball is not just shooting baskets, it is a learning ground, for time management, making sacrifices, and what it takes to be dedicated.

Born and raised in Sacramento, Rosaroso is completing his fifth and final year at Chico State and will be graduating with a bachelor’s degree in child development.

Rosaroso’s interest in this major stems from the influence his Filipino family bestowed upon him.

Through child development he hopes to explore the concept of family beyond a mother and father and examine the framework of family values.

“When I’m home I love being around my family,” Rosaroso said. “I’m so close to my family, and so involved that I wanted to be around children.”

Rosaroso also credits his extensive family tree of nieces and nephews with leading him toward this field. He was determined to show them that, with a bit of persistence and courage, you can achieve anything of your choice no matter where you come from.

Rosaroso has noticed that diversity on campus has evolved. He believes that a diverse campus enriches the educational experience.

“I hardly see any Filipinos here, but I've definitely seen an increase of diversity on campus,” Rosaroso said.

Rosaroso believes that learning from those whose beliefs and perspectives are different from your own promotes personal growth.

“It’s all about taking the perspective of others and learning other people’s perspective, including what they're about, what the culture is about, and where they come from,” Rosaroso said.

With graduation coming up, his pursuit of competitive basketball will continue. He plans to take his experience overseas to play in his parent’s home country of the Philippines.

After his basketball career, his time will be spent giving back to the community with hopes of beginning a non-profit organization that focuses on his passion for helping young children.

CSU, Chico is developing programs and a campus wide communication campaign to support Title IX and its evolving implications.

Title IX is a law passed in 1972 prohibiting sex discrimination in programs that receive federal funding, including universities. In education systems, Title IX requires all students have equal access to education and programs.

In recent years, Title IX has evolved to protect people of all gender identities and expressions, and to protect individuals against sex or gender-driven crimes, including sexual assault.

CSU, Chico has many systems in place to protect and support students who are victims of these crimes, and the University is designing a new communication campaign focused on preventing sexual assault.

Changing the Culture

In June 2014, CSU, Chico adopted an affirmative consent policy, changing the manner in which sexual assaults are investigated. Historically, investigations focused on what was done to indicate consent was not given. With the change, the focus is now aimed at proving there was consent to engage in the sexual activity.

On January 1 California’s affirmative consent, or “Yes Means Yes” bill SB 967, became law affirming and solidifying this effort.

Dylan Saake, Chico State’s Title IX coordinator, is working to communicate this policy to the campus community.

“To say that there’s this new law and we have a policy sitting on some paper somewhere does not get the message to the students,” Saake said. “So we’re trying to educate students on what that means. It’s really a matter of trying to encourage communication between people who are engaged in sexual activity.”

Communication efforts about affirmative consent began with mandatory training for all new students entering the University. This includes a presentation by Safe Place, CSU, Chico’s support service for people victimized by violence.

In fall 2014, the Gender and Sexuality Equity Center launched a video series titled, “Consent: It’s Required,” further explaining the concept of affirmative consent.

The University also developed a sexual assault oversight committee, composed of representatives from Student Health Services, Fraternity and Sorority Affairs, Student Life and Leadership, the Student Athlete Advisory Committee and other faculty, staff, and students. This committee’s goal is to encourage conversations about sexual assault, and nurture a campus culture against sexual assault.

“All of us involved with Title IX right now are really trying to approach the student culture,” said Anita Barker, Chico State’s athletic director. “To do that we’ve got to have voices from all areas on campus where student culture is generated.”

In addition to developing a culture focused on affirmative consent, CSU, Chico hopes to educate students about bystander intervention, or how to identify a problem and then step in and prevent it. Saake and the oversight committee plan to launch a communications campaign this fall to further explain and prevent sexual assault.

Responding to Assault

The University’s top priority is to prevent sexual assault in the campus community. However, when this crime does occur, CSU, Chico has a thorough system in place to respond to assault.

A full-time advocate for victims of sexual assault, sexual harassment, and gender identity-based harassment can be found at Safe Place. This advocate can discuss issues confidentially, provide information, and help students with the next step. Staff at the Counseling Center can also assist those dealing with assault in a confidential manner.

Individuals affected by sexual assault may file a formal or informal complaint with Student Judicial Affairs, or by contacting Dylan Saake directly at dsaake@csuchico.edu.

CSU, Chico works to accommodate all members of the campus community, and part of this effort is to provide every student with a safe place to thrive.

“The impacts of sexual assault can be similar to posttraumatic stress disorder, and people can have a hard time in class,” Saake said. “We have a system in place to help students have a safe space to deal with the consequences and continue to succeed.”

"To approach the student culture...To do that we’ve got to have voices from all areas on campus where student culture is generated."

Driving through the streets of Chapmantown, it’s easy to feel like you’ve left Chico.

Chapmantown is a neighborhood within Chico’s city limits, but under the jurisdiction of Butte County. The community’s separation from the city contributes to negative perceptions about the neighborhood in Chico.

For years, Chico residents have viewed Chapmantown as a bad neighborhood because it has historically been a low-income community.

Jonny Trimboli, a Chico local and student at the University, said he doesn’t know where the negative stigma stemmed from, but it’s something that everyone is aware of.

“I can’t explain why it’s sketchy,” he said. “That’s just the reputation it’s always had. Everyone in Chico will tell you to avoid going to Chapmantown if you can.”

This is exactly the type of talk that local pastor Vince Haynie wants to put an end to, and the reason why he started the Love Chapmantown Community Coalition in 2010.

Haynie attributes the disenfranchisement of the neighborhood to years of negative word-of-mouth and the fact that, besides the University population, Chapmantown has the most diverse population in the city.

“Every city has to have a hood, so they just deemed Chapmantown the hood of Chico,” Haynie said.

The issue is especially pressing because the Chico City Council voted to annex the neighborhood into the city earlier this year. Within five years Chapmantown will be a part of the city, and the coalition aims to see that the community is treated as such.

The coalition was created to resolve issues the community faced and to improve the neighborhood as a whole. Haynie knew it was going to be a success after speaking at a local event to recruit coalition members.

“I don’t remember exactly what I said, but it must have impacted some hearts,” Haynie said. “I went to sit at my table, and all of a sudden, the line to talk to me was wrapped around the corner.”

There are currently over 300 people on the coalition’s mailing list, including community members, the Chico Unified School District, Caltrans, the Butte County Library, and professors and students from the University.

The first issue the coalition tackled was the lack of streetlights and sidewalks in the community, making it dangerous for children to walk home at night. After discovering that money was available through Butte County, coalition members sprung into action.

“And now Chapmantown is lit up,” Haynie said.

Haynie’s mission is to bring together community members who want to be a part of the solution and to plant seeds of hope and love in the community. The coalition aims to do this by facilitating multiple activities geared toward bettering the neighborhood, such as community clean-ups and potlucks to bring everyone together.

Through the most recent project, the coalition is raising funds to obtain new playground equipment for the kindergarten students at Chapman Elementary School.

To get involved with the Love Chapmantown Community Coalition, email Vince Haynie at haynievince@yahoo.com.